Talent Beyond Boundaries is NOT an employer for this opportunity or other opportunities. We are connecting you to the employer who will assess your profile and determine whether you are a good fit for this position based on your skills.

As a vital part of the hospitality team, the Front Desk Clerk is responsible for creating room reservations, providing information and services to guests, and processing payments. This role serves as the first point of contact for guests, ensuring a warm welcome and smooth check-in experience.

Responsibilities:

Manage the inventory of vacancies, reservations, and room assignments.
Register guests upon arrival and assign rooms.
Respond to inquiries regarding guest services and registration through various communication channels, including email, phone, and in person.
Provide information about local services and address guest complaints.
Compile and verify daily records, guest accounts, receipts, and vouchers using both computerized and manual systems.
Present charges to departing guests and process payments.
Record sales and conduct transactions for merchandise and snacks.
Collaborate with other departments as needed.
May take on additional responsibilities, such as switchboard operator, concierge, or night auditor.

Qualifications:

Candidates must have a minimum of CLB/NCLC 5 in French and CLB 5 in English.
2-5 years of experience in a bartending role is preferred.
Proficient in cash registers, property management software, point-of-sale terminals, credit card processing machines, scheduling software, and Microsoft Office Suite, particularly Word and Outlook.
Flexibility to meet the demands of the business when needed, including days, evenings, weekends, and holidays.

Who can apply?

You are eligible to register on the Talent Catalog if you meet both of these criteria.

You are a refugee, a stateless person, or in a situation where you are displaced from your home country and unable to return permanently because you believe that you would face danger or human rights violations there, and,

You do not currently have another lasting solution to resolve your displacement, such as citizenship in another country where you can access human rights.

Interested in this opportunity?

To be considered for this opportunity, you need to register in the Talent Catalog then fill out the below form!

Already Registered in the Talent Catalog?

Nominate Yourself here

Only fill out the form if your skills align with this opportunity.

Submissions that do not match the job role will not be considered.

Name *

First Name

Last Name

TBB ID *

You can find this by logging in to the Talent Catalog. If you do not enter the correct ID, we will not be able to find you, and you will not be considered for this opportunity.

I confirm that I am registered on the Talent Catalog *

Register at https://tctalent.org before filling out this form to be considered for this opportunity if you are not already registered.

Yes

Nationality *

Where do you live? *

What is your occupation? *

(if you do not have an occupation, you can add your university major)

What is your educational background? *

Can you communicate in English at an intermediate level (5.5-6 IELTS) ? *

Yes

Do you have at least a CLB/NCLC level 5 in French? *

Yes

Do you have experience managing inventory of vacancies, reservations, and room assignments in a hotel or similar environment? *

Yes

Are you able to respond to inquiries regarding guest services through email, phone, and in person? *

Yes

Have you compiled and verified daily records, guest accounts, receipts, and vouchers using computerized systems? *

Yes

Have you previously registered guests upon arrival and assigned rooms in a front desk role? *

Yes

Can you present charges to departing guests and process payments accurately? *

Yes

Do you have 2-5 years of experience in a bartending role or similar experience that involves customer service? *

Yes

Are you proficient in using cash registers and property management software? *

Yes

Do you have experience using point-of-sale terminals and processing credit card transactions? *

Yes

Do you have experience using Microsoft Office Suite, particularly Word and Outlook, in a professional setting? *

Yes

Email *

How did you find out about this opportunity? *

If the source of this opportunity is not listed in the question above, or if a TBB partner or local organization informed you, please specify below:

Please leave blank if inapplicable

I hereby consent to being contacted by Talent Beyond Boundaries, irrespective of my registration status in the Talent Catalog, regarding this opportunity or any future job opportunities that align with my skills and experience. *

Agree

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Thank you for putting yourself forward for this opportunity!

Please know that we will be in touch if you meet the criteria for this position. There's no need to follow up as we will only contact candidates who have been shortlisted.

About Talent Beyond Boundaries

Talent Beyond Boundaries is building a world where displaced people can safely migrate for work, using their skills to rebuild their lives with dignity and purpose.

We are a nonprofit organization committed to opening labor mobility pathways for refugees and other displaced people. We link those who are forcibly displaced with jobs in countries around the world where their skills are needed, and we facilitate visas enabling them to work abroad.

Learn more

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Talent Beyond Boundaries is a tax-exempt 501(c)(3) organization in the U.S. (EIN: 81-1936850) | Talent Beyond Boundaries UK is a Charitable Incorporated Organisation in the UK (Charity number: 1193389) | Talent Beyond Boundaries/Talents au-delà des frontières is a tax-exempt registered charity in Canada (Registration no: 753088731 RR 0001) | Talent Beyond Boundaries Ltd is endorsed as a Deductible Gift Recipient in Australia (ABN: 20 623 493 327)