Talent Beyond Boundaries is NOT an employer for this opportunity or other opportunities. We are connecting you to the employer who will assess your profile and determine whether you are a good fit for this position based on your skills.

The employer is a prominent global professional services firm that excels in providing a comprehensive range of services, including strategy, consulting, technology, and operations. With a strong emphasis on innovation and inclusion, the company leverages industry expertise and advanced technologies to address complex business challenges. This employer wants to hire a ServiceNow Technical Architect and a ServiceNow Functional Consultant.

ServiceNow Functional Consultant

Responsibilities:

Design ServiceNow solutions that meet or exceed client specifications and requirements.
Collaborate with the ServiceNow Architect to identify efficiencies and reduce implementation efforts.
Ensure comprehensive understanding of business and design requirements, and validate throughout the project.
Lead quality management reviews and support the development of test plans.
Participate in Organizational Change Management (OCM) activities.
Ensure high-quality solutions are developed and effectively deployed.
Foster and maintain strong relationships with project stakeholders.

Qualifications:

Upper-intermediate English proficiency (IELTS 5.5-6)
Experience: Minimum of 3 years as a ServiceNow Functional Consultant.
Knowledge: Strong grasp of ITIL principles, particularly in Change Management, Configuration Management, and Release Management.
Client Interaction: Proven ability to interface effectively with clients to gather requirements and deliver solutions.
Certification: ITIL Foundations Certification is mandatory.
Methodologies: Familiarity with Agile/Scrum methodologies and/or System Development Life Cycle (SDLC) processes.
Technical Exposure: Background in cloud computing (e.g., AWS, Azure, Google Cloud), IT architecture, or technology consulting is advantageous.

2. ServiceNow Technical Architect

Responsibilities:

Ensure technical delivery adheres to the Statement of Work (SoW) and proactively manage any changes to the scope.
Act as a Subject Matter Expert (SME) for ServiceNow, particularly in Employee Workflows, including Employee Onboarding and HR Service Delivery.
Lead efforts to continuously improve technical delivery and facilitate knowledge sharing within the team.
Manage technical disputes effectively to ensure successful service delivery.
Present solutions confidently to clients and be a go-to expert for core ServiceNow products.
Contribute to the company's knowledge base by validating best practices and creating technical documentation.
Collaborate with the sales team to ensure a seamless transition from sales to delivery, aligning solutions with client requirements.

Qualifications:

Upper-intermediate English proficiency (IELTS 5.5-6)
Experience: 5+ years of experience in ServiceNow platform implementation, development, and architecture.
Certifications: ServiceNow certifications in System Administration, Certified Application Developer, and Implementation Specialist in ITSM and HR are required. Certified Technical Architect certification is highly desirable but not mandatory.
Technical Expertise: Strong pre-sales experience and a solid understanding of ITSM, web technologies, and enterprise IT architecture.
Knowledge: Familiarity with ITIL, Service Management, Asset Management, and HR processes is essential. Experience in Financial Services Operations (FSO) and Telecommunications Service Management (TSM) is a plus.

Who can apply?

You are eligible to register on the Talent Catalog if you meet both of these criteria.

You are a refugee, a stateless person, or in a situation where you are displaced from your home country and unable to return permanently because you believe that you would face danger or human rights violations there, and,

You do not currently have another lasting solution to resolve your displacement, such as citizenship in another country where you can access human rights.

Interested in this opportunity?

To be considered for this opportunity, you need to register in the Talent Catalog then fill out the below form!

Already Registered in the Talent Catalog?

Nominate Yourself here

I acknowledge that by completing this form, I am confident in my relevant experience for this role. I understand the importance of providing accurate information, and I realize that filling out this form without the necessary skills and experience will not improve my chances of being considered for this or other opportunities. *

I understand

Name *

First Name

Last Name

TBB ID *

You can find this by logging in to the Talent Catalog. If you do not enter the correct ID, we will not be able to find you, and you will not be considered for this opportunity.

I confirm that I am registered on the Talent Catalog *

Register at https://tctalent.org before filling out this form to be considered for this opportunity if you are not already registered.

Yes

Nationality *

Where do you live? *

What is your occupation? *

(if you do not have an occupation, you can add your university major)

What is your educational background? *

Can you communicate in English at an upper-intermediate level (5.5-6) in IELTS ? *

Yes

Which position you're interested in? *

ServiceNow Functional Consultant

ServiceNow Technical Architect

Both

I don't have ServiceNow experience

Do you have a minimum of 3 years of experience as a ServiceNow Functional Consultant? *

Yes

Do you have over 5 years of experience in ServiceNow platform implementation, development, and architecture? *

Yes

Have you obtained an ITIL Foundations Certification? *

Yes

Have you completed ServiceNow certifications in System Administration or Certified Application Developer? *

Yes

Can you articulate at least one successful ServiceNow solution you designed that met client specifications? *

Yes

Are you familiar with Agile/Scrum methodologies or the System Development Life Cycle (SDLC)? *

Yes

Have you participated in quality management reviews and supported test plan development? *

Yes

Do you have a strong understanding of ITIL principles, particularly in Change, Configuration, and Release Management? *

Yes

Do you have experience identifying project scope and defining requirements? *

Yes

Do you have any background in cloud computing platforms like AWS, Azure, or Google Cloud? *

Yes

Are you familiar with Employee Workflows, specifically Employee Onboarding and HR Service Delivery? *

Yes

Do you have strong pre-sales experience in the technology industry? *

Yes

Email *

How did you find out about this opportunity? *

If the source of this opportunity is not listed in the question above, or if a TBB partner or local organization informed you, please specify below:

Please leave blank if inapplicable

I hereby consent to being contacted by Talent Beyond Boundaries, irrespective of my registration status in the Talent Catalog, regarding this opportunity or any future job opportunities that align with my skills and experience. *

Agree

Disagree

Thank you for putting yourself forward for this opportunity!

Please know that we will be in touch if you meet the criteria for this position. There's no need to follow up as we will only contact candidates who have been shortlisted.

About Talent Beyond Boundaries

Talent Beyond Boundaries is building a world where displaced people can safely migrate for work, using their skills to rebuild their lives with dignity and purpose.

We are a nonprofit organization committed to opening labor mobility pathways for refugees and other displaced people. We link those who are forcibly displaced with jobs in countries around the world where their skills are needed, and we facilitate visas enabling them to work abroad.

Learn more

↵ Back

ServiceNowCloud Solutions ArchitectServiceNow Architect

TBB Admin

We are hiring Tire Technicians

✉️ Join our mailing list

Talent Beyond Boundaries is a tax-exempt 501(c)(3) organization in the U.S. (EIN: 81-1936850) | Talent Beyond Boundaries UK is a Charitable Incorporated Organisation in the UK (Charity number: 1193389) | Talent Beyond Boundaries/Talents au-delà des frontières is a tax-exempt registered charity in Canada (Registration no: 753088731 RR 0001) | Talent Beyond Boundaries Ltd is endorsed as a Deductible Gift Recipient in Australia (ABN: 20 623 493 327)